I wouldn’t waste your money on a company like that. People may have had no problems with Shein, but let me assure you that the second you do, they absolutely could care less about a remedy. So now I gotta call the credit card company and start a dispute.
because any company that won’t address this now is all kinds of slimey. So I can’t get the order refilled and I can’t get a refund for another week and even then it’s maybe.
And both want me to wait another seven days to… be sure it’s still missing? But hey, they “appreciate my patience” and my “understanding.” Now I’m stuck between two sh*tty customer service departments, both of which are pointing at the other and telling me to talk to the other guy. I made my first purchase from Shein going on two weeks ago and the delivery company, Ontrac, lost the package.